Shipping policy
SHIPPING POLICY
Domestic Shipping (USA)
Please allow 3-4 business days for processing and 3-5 business days for delivery (based on distance). All orders received after 2:00PM PST will be processed the next business day.
We offer FREE Standard shipping on all orders over $65 within the USA.
Priority shipment starts from $10.00.
Rest of the World
We are currently shipping to 179 countries around the world.
We are currently unable to offer shipping to the following destinations due to specific regulations and restrictions within certain countries, as well as limitations imposed by our shipping carriers. We apologize for any inconvenience this may cause and are continuously working to expand our shipping capabilities.
Countries we do not ship to:
Afghanistan, Åland Islands, Algeria, Argentina, Ascension Island, Belarus, British Indian Ocean Territory, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Eritrea, French Southern Territories, Greece, Indonesia, Iraq, Isle of Man, Italy, Kosovo, Lebanon, Liberia, Libya, Malaysia, Mali, Mexico, Myanmar (Burma), Niger, Norfolk Island, Palestinian Territories, Peru, Pitcairn Islands, Russia, Saint Martin, Somalia, South Georgia & South Sandwich Islands, South Sudan, Spain, St. Pierre & Miquelon, Sudan, Svalbard & Jan Mayen, Tajikistan, Tokelau, Tristan da Cunha, Turkey, Turkmenistan, U.S. Outlying Islands, Ukraine, Uruguay, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zimbabwe
Shipping costs and timelines are calculated at checkout.
Delivery for all international orders may take 3-18 business days.
CUSTOMS DUTIES AND TAXES
It is important to be aware that ordering outside of the USA may result in duties and customs fees.
These fees fluctuate by country and by order value, and we have no influence or control over them. It is the customer's responsibility to ensure the correct taxes, customs charges, and handling fees if any, are paid according to their own country's legislation. By law, we cannot lower the invoice value or send the order as a gift.
BUR BUR CARE, LLC collects customs duties and taxes at checkout.
ORDER TRACKING
You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow 24 hours for the tracking number to become active. If you receive your confirmation email after 2:00PM PST on a Friday, please allow until the following Monday for tracking to become available.
